I used to answer the phones at MGM. Many, many of the people who called were either dim-witted, insane, or both.
Here are some transcripts of my favorite calls presented for posterity:
Ring...Ring...
ME: MGM.
ORNERY YOKEL: Yeah, I wanna talk to Stephen King.
ME: Stephen King, the author?
OY: Or his publisher. I have a story.
ME: Uh, sorry, we don’t have any connection with Mr. King.
OY: Then who does?
ME: I have no idea, sir.
OY: This is Hollywood, right?
ME: …yes.
OY: You answered the phone ‘MGM’, right?
ME: Yes, but we don’t have that information, I’m sorry.
OY: But you produce movies, don’t you?
ME: No, we distribute movies. Sorry.
OY: Well put me through to a producer!
ME: We don’t have producers here. But if you want to contact Stephen King or his publisher
I’m sure you could find their contact information on a book and write to them.
OY: I don’t have a Stephen King book!
ME: Okay, but there are hundreds of millions in print, and you could go to a newsstand, or library, or book store and copy down the information on the back.
OY: I don’t have a book! That’s why I’m doing this on the phone!
ME: I understand, sir, but we don’t publish books. We have nothing to do with that. And we are not involved with Rodeo, or Astronauts. We’re a separate business, and we can’t answer your questions. And I can’t transfer you to someone who would.
OY: Yeah, transfer me.
ME: I can’t transfer you.
OY: You just said you could transfer me!
ME: ???? No, you must have misheard me. I said I CAN’T transfer you. There’s no one here who can answer your question. You have to look elsewhere.
OY: Then put me through to somebody else. A producer.
(FAST FORWARD 5 minutes, repeating the above chorus)
ME: Sorry sir, but we do not represent Stephen King.
OY: I don’t wanna talk to Stephen King!
ME: You started this call by saying you wanted Stephen King or his publisher. If I had to guess, I would bet you could find out how to reach him by looking at the back of any of his books.
OY: I’m f*cking illiterate! That’s why I’m doing this over the phone! I’m a goddamned 46 year old functioning illiterate.
Sadly, this call actually happened.
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